Creative Operational Concepts' March 7-9, 2011 Ride Operator Trainer Certification (ROTC) Open to Individual Registration

Online, January 28, 2011 (Newswire.com) - MEDIA CONTACT:
Cindee Huddy 615--545-8109
[email protected]

CREATIVE OPERATIONAL CONCEPTS'
RIDE OPERATOR TRAINER CERTIFICATION (ROTC)
OPEN TO INDIVIDUAL REGISTRATION

Important "Train the Trainer" Course Scheduled for March 7-9, 2011
At the New York New York Hotel in Las Vegas

Nashville, TN - Since 2002, the owners of Creative Operational Concepts, Cindee Patrick Huddy and Patty Beazley, have been providing service and safety programming to the ride/attractions and hospitality industry around the world. This year, the pair, along with veteran trainer Darlene Reese-Sittig, will make the firm's crucial Ride Operator Trainer Certification (ROTC) available to individuals in the amusement industry in a three-day program that also includes AIMS Level One Operational testing.

"Our goal in making the critical ride operator trainer certification available in a three-day, single location format, is to reach both amusement industry newcomers and veterans that want to ensure their ride training is state of the art, meets all industry standards and produces top performance in the field," said Cindee Patrick Huddy. "It is crucial that every amusement park, family entertainment center, fair or attraction that features rides gives their seasonal and full-time ride operators the benefit of a proven training program."

Registration for ROTC is only $995 through February 15 and $1295 beginning February 16. Detailed information and applications are available online at www.creativeoperationalconcepts.com. Training will take place at the New York New York Hotel in Las Vegas, Nevada, utilizing their roller coaster for a hands-on training experience. Special room rates are available for participants. Potential registrants can call 615-714-2617 for more information.

Creative Operational Concepts has also launched a new website. Visitors to the new www.creativeoperationalconcepts.com can explore the firm's three core areas of service to the attractions and hospitality industry. Each core area program or service can stand alone and is custom-designed to be incorporated into the client's existing operations. Multiple service areas can effectively be combined to create an overall operations, service and safety platform.

Classroom & On-Site Courses
Ride Operations Training Certification
Supervisor Training
Leadership Training
Guest Service Training
Managing Change
Coaching
And more

Developing and Evaluating Protocol and Procedures
Development of Written Standard Operating Procedures
Review and Evaluation of Training Materials, Policies and Programs
Operations Planning and Development

Auditing (Operations, Hospitality, Safety)
Mystery Shopping
Video Audit and Assessment

Cindee Huddy and Patty Beazley developed their well-known "Learn It, Link it Live It" approach to front line training after a combined 50+ years in water park, theme park and entertainment operations. The pair's original "When Pigs Fly" guest service, safety and operations training programs have become well known around the world.

"We've heard from many of our clients that there is simply no greater challenge in the hospitality industry than attracting, motivating and growing a qualified workforce," adds Patty Beazley. "Our programs go beyond traditional guest service and leadership training; they meet critical, front line team members in their own territory, engaging them, respecting them and ultimately inspiring them to achieve greatness."

Creative Operational Concepts clients include amusement parks, water parks, fairs and expositions, casinos, cruise lines, shopping venues, restaurants, resorts and health facilities. For more information, please visit www.creativeoperationalconcepts.com.

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About Creative Operational Concepts
Creative Operational Concepts was founded in 2002 to provide age and experience specific training to front line and seasonal employees of the hospitality industry. The firm's well-known When Pigs Fly front line training system has been expanded to include a new 12-module Leadership Series.